Privacy Policy

Last updated: July 2026

1. Introduction

Cozily (accessible via cozily-shop.com), a store operated by CMJ Expertise LLC, is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data, in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By browsing our website or placing an order, you agree to the practices described below.

2. Data Controller

CMJ Expertise LLC
30 N Gould St Ste R, Sheridan, WY 82801, United States
🌐 cozily-shop.com
📧 contact@cozily-shop.com

3. Data We Collect

a) Information you provide directly

  • First and last name
  • Email address
  • Shipping and billing address
  • Phone number (if provided)
  • Payment information (securely processed by Shopify — we never store your banking details)

b) Information collected automatically

  • IP address
  • Browser type and device used
  • Pages visited and time spent on the site
  • Traffic source (Meta ads, organic search, etc.)
  • Cookies and tracking pixels (see Section 7)

c) Data from Meta (Facebook / Instagram)

Through the Meta Pixel installed on our site, behavioral data may be collected, including pages visited, products viewed, items added to cart, and purchases made.

4. Purpose of Processing

Purpose Legal Basis
Order processing and delivery Contract performance
Order confirmation and tracking Contract performance
Customer service and returns management Contract performance
Marketing emails Consent
Personalized advertising via Meta Consent
Browsing analysis and website improvement Legitimate interest
Legal and accounting obligations Legal obligation

5. Data Sharing

We never sell your personal data. It may only be shared with:

  • Shopify Inc. — the e-commerce platform hosting our store
  • Meta Platforms (Facebook / Instagram) — for targeted advertising
  • Carriers — for the delivery of your orders
  • Payment providers — for secure transaction processing

All of these partners are bound by their own privacy policies and strict contractual obligations.

6. International Data Transfers

CMJ Expertise LLC is a U.S.-based company, and Shopify and Meta also operate from North America. Your data may therefore be transferred outside the United Kingdom, including to the United States. Where such transfers occur, we ensure appropriate safeguards are in place in accordance with UK data protection law, such as the UK International Data Transfer Agreement (IDTA), the UK Addendum to the EU Standard Contractual Clauses, or transfers to countries covered by UK adequacy regulations, where applicable.

7. Cookies and Meta Pixel

Our website uses the following technologies:

  • Essential cookies — required for the proper functioning of the site and shopping cart (no consent required)
  • Analytics cookies — used to measure traffic and improve our website
  • Meta Pixel — Facebook/Instagram advertising tracking, used to measure the effectiveness of our campaigns and personalize ads

In accordance with the UK Privacy and Electronic Communications Regulations (PECR), non-essential cookies are only placed with your consent. You can manage your preferences through the cookie banner on our site or through your browser settings.

To opt out of Meta tracking, visit: facebook.com/ads/preferences

8. Data Retention

Data Type Retention Period
Order data Up to 10 years (legal and accounting obligations)
Customer data 3 years after last activity
Marketing data (email) Until unsubscribed
Cookies / browsing data 13 months maximum

9. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Access — obtain a copy of your data
  • Rectification — correct inaccurate data
  • Erasure — request that your data be deleted
  • Restriction — limit how your data is processed
  • Objection — object to the use of your data, including for marketing purposes
  • Portability — receive your data in a structured format
  • Withdrawal of consent — at any time, without retroactive effect

To exercise your rights, contact us at: contact@cozily-shop.com
We will respond within one month.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection: ico.org.uk.

10. Security

We implement technical and organizational measures to protect your data. Our store is hosted on Shopify, a PCI DSS-certified platform for payment security.

11. Changes to This Policy

We reserve the right to modify this policy at any time. The "last updated" date at the top of this page will be revised accordingly.

12. Contact

CMJ Expertise LLC — Cozily
🌐 cozily-shop.com
📧 contact@cozily-shop.com