Terms and Conditions of Sale
Voilà les Terms and Conditions adaptés pour Cozily, marché UK :
Terms and Conditions of Sale
Last updated: July 2026
1. Overview
The website cozily-shop.com is an online store operated by CMJ Expertise LLC, a limited liability company organized under the laws of the State of Wyoming, United States, with its registered office at 30 N Gould St Ste R, Sheridan, WY 82801, United States.
📧 contact@cozily-shop.com
🌐 cozily-shop.com
By accessing our website and placing an order, you agree to these Terms and Conditions of Sale and Use ("Terms"). Nothing in these Terms affects your statutory rights as a UK consumer.
2. Access and Use of the Website
You agree to use this website lawfully and not to:
- Reproduce or exploit any content from the website without prior written authorization
- Attempt to gain unauthorized access to our systems
- Use the website for fraudulent or unlawful purposes
We reserve the right to suspend access to the website at any time for technical or maintenance reasons.
3. Products
We take the greatest care in presenting our products. However, slight differences may exist between product images and the actual item, particularly regarding color, depending on your screen settings.
Our products are available while stocks last. If a product becomes unavailable after your order has been confirmed, we will notify you by email and issue a full refund.
4. Orders
4.1 Placing an Order
To place an order:
- Select your products and add them to your cart
- Enter your shipping information
- Choose your payment method and confirm your order
Confirming your order constitutes acceptance of these Terms and forms the sales contract.
4.2 Order Confirmation
A confirmation email will be sent once your order is placed. Please keep it, as it serves as proof of purchase.
4.3 Modification or Cancellation
Any request to modify or cancel an order must be sent to us as soon as possible at contact@cozily-shop.com, prior to shipment. Once a package has been shipped, our Return and Refund Policy and your statutory cancellation rights apply.
5. Pricing and Payment
5.1 Pricing
Prices are displayed in pounds sterling (GBP), inclusive of VAT and applicable taxes where required. We reserve the right to change prices at any time. The price applicable to your order is the one in effect at the time your order is confirmed.
5.2 Payment Methods
We accept:
- Credit/debit cards (Visa, Mastercard, American Express)
- PayPal
- Any other payment method offered at checkout
Payment is due in full at the time of order. All transactions are securely processed via Shopify Payments, PCI DSS certified.
6. Shipping
6.1 Shipping Area
We currently ship within the United Kingdom.
6.2 Delivery Times
Orders are shipped within 1 to 3 business days. Estimated delivery time is:
6 to 10 business days within the United Kingdom
These timeframes are estimates and may vary due to high demand, holidays, or exceptional circumstances. In accordance with the Consumer Rights Act 2015, if your order is not delivered within 30 days of purchase (unless a different date has been agreed), you may cancel your order and receive a full refund.
6.3 Order Tracking
A tracking number will be sent to you by email once your order has shipped.
6.4 Undelivered Packages
If your order has not arrived within the estimated timeframe, please contact us at contact@cozily-shop.com. We will open an investigation with the carrier.
7. Cancellation Rights, Returns and Satisfaction Guarantee
7.1 Statutory Right to Cancel
As a UK consumer, under the Consumer Contracts Regulations 2013, you have the right to cancel your order for any reason within 14 days of receiving your goods, and a further 14 days to return them. We will refund the full price paid, including standard delivery costs, within 14 days of receiving the goods back or proof of return.
7.2 Our 90-Day Satisfaction Guarantee
In addition to your statutory rights, we offer a 90-day satisfaction guarantee from the date of delivery. Please refer to our Return and Refund Policy for full details and instructions.
To initiate a return or cancellation, contact us at: contact@cozily-shop.com
8. Product Warranty
Under the Consumer Rights Act 2015, our products must be as described, of satisfactory quality, and fit for purpose. If you receive a defective, damaged, or misdescribed item, you may be entitled to a full refund within 30 days of delivery, or to a repair, replacement, or refund thereafter. Please contact us at contact@cozily-shop.com so we can resolve the issue.
9. Limitation of Liability
To the extent permitted by law, Cozily shall not be held liable for:
- Indirect damages resulting from the use of our products
- Delays caused by carriers or other circumstances beyond our control
- Temporary website interruptions due to maintenance or technical issues
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be excluded or limited under UK law. Nothing in these Terms affects your statutory rights as a consumer.
10. Intellectual Property
All content on this website (text, images, logos, visuals) is protected by intellectual property laws. Any reproduction, in whole or in part, is strictly prohibited without prior written authorization.
11. Personal Data Protection
The collection and processing of your personal data is governed by our Privacy Policy, available on our website. You may exercise your applicable privacy rights by contacting us at contact@cozily-shop.com.
12. Governing Law and Disputes
These Terms are governed by the laws of the State of Wyoming, United States. However, if you are a consumer residing in the United Kingdom, you retain the full benefit of the mandatory consumer protection provisions of UK law, and you may bring proceedings before the courts of the part of the United Kingdom in which you reside.
In the event of a dispute, we encourage you to contact us first at contact@cozily-shop.com to seek an amicable resolution.
13. Changes to These Terms
We reserve the right to modify these Terms at any time. The applicable terms are those in effect at the time your order is confirmed.
14. Contact
CMJ Expertise LLC — Cozily
🌐 cozily-shop.com
📧 contact@cozily-shop.com